Sheraton Suites Akron Cuyahoga Falls

People complain... that's what people are going to do. This place is great and I don't mind if everything's not perfect and catered to me. Mind my own business and enjoy the beautiful surroundings. I literally am able to open my window and look down on one of the most beautiful stretches of river I have ever seen. I don't even need my sleep sounds, because there is a huge waterfall right outside my window. The staff during the night shift is absolutely phenomenal. Particularly, the gentleman who has been here for a very long time. I tell him he looks like John Candy and maybe Dan Aykroyd. Dude has a really good heart and was super helpful If professional golfers, College teams, celebrities, you name it can stay here... I think it's definitely good enough for myself. Don't listen to all these other people on here because everybody always has something to complain about.

We had an excellent time here. The hotel has an excellent view of the river and is walkable to downtown Cuyahoga Falls. All of the staff were courteous and professional, especially Gary in the Club Lounge who went above and beyond to make us feel welcome. Gary was friendly, efficient, and always had a warm smile to start the day. He shared a lot of useful information about the area, and recommended several excellent local restaurants as well as fun outdoor destinations that we would have missed otherwise. We would strongly recommend this Sheraton to anyone visiting the area.

The Sheraton has been a staple in Cuy Falls for years. I've hosted parties, had folks stay in the rooms for golf outings, enjoyed the restaurant, the pool etc for years. Last night we celebrated 3 birthdays in the lounge overlooking the river on a beautiful snowy evening. The service was once again outstanding. Ryan per usual went above and beyond and helped us take a great family photo. We are lucky to have this gem in our city but even luckier to have the amazing folks who work there and make it officially fabulous.

My review is only based on a visiting friend's positive account of her stay and my own personal experience at the restaurant downstairs. The friend absolutely loved her room and said the reception desk people were awesome. Nice parking lot. The food at the breakfast buffet was horrendous. Reminded me of the free rubbery continental breakfast at Hampton Inns but just in a fancy dining room with a nice view. Actually, we sat on the side of the dining room with an ugly view though, but it was close to the food. Really uncomfortable chairs. Price was reasonable. Server was suuuper nice.

The hotel is beautiful and newly renovated. The rooms are huge and the bathrooms are great - separate toilet room and two shower heads! The brand of toiletries was very nice - liquid hand soap is always a plus! The body was and lotion were nice as well. The beds and pillows are very comfy! Microwave, large fridge for the wine! We had the breakfast buffet, made to order breakfast, drinks in the bar, and dessert. All were yummy but as always, a bit overpriced ina hotel. The local area has a few lovely places to eat and interesting shops and a really cute mini auto museum! The best part was the falls behind the hotel. They were lovely. Several suggestions would have made this place 5 stars: - There were NO hooks for towels in the bathroom. Not outside the shower, not on the wall. Nowhere for a hand towel. This is very inconvenient. We had to hang wet towels on the furniture in the living room. - This is the first hotel I can remember that didn't have a complementary coffee bar in the lobby. BIG miss and so easy to provide. - The hotel could take advantage of the beautiful falls and patio they have. Put some chairs with fire pits out there. It would be a lovely place for evening relaxing (because the falls are beautifully lit) or for morning coffee. I would really have loved being able to grab coffee in the lobby and go down to the falls. THIS in itself would bring me back. - We specifically chose this hotel over another because online it says there was a hot tub. The hot tub is permanently closed but they don't tell you that until after checkin. Another big let down. The hot tub are has huge windows and a patio overlooking the falls. This would have added so much to our morning coffee or late night relaxing.

We just did a quick night stay as we were passing through. This is a beautiful hotel. It was clean, the parking was easy, the room was big, the bed was comfortable, the people were nice, and the room was a fantastic deal for what we got. I would definitely stay here again.

Spent an over night here for an in-house wedding. The room was fantastic. Very large suite, modern bathroom, and very clean. The room had a great view of the falls. The wedding ceremony took place in the library room. The room is pretty basic with a big fireplace and a minimal looks of a library. The reception took place downstairs. Very nice looking reception room, nothing fancy. The staff was very nice and friendly. The food was perfect. I would recommend this hotel any time. You won't be disappointed.

We arrived in town for a work thing, stayed one night. Location perfect, right next to the waterfall – window opened up to it rushing down, couldn’t look away. Room huge, spotless, even smelled like fresh linen. Staff smiled like they meant it, asked if we needed anything every five minutes. Honestly, for one night it felt like a mini-holiday. Strongly recommend!